DATA PROTECTION

PRIVACY POLICY

Your privacy is our priority. We are committed to protecting the personal information you share with us during your shopping journey.

Introduction

Dragon Group (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting your privacy. In this Privacy Policy, references to “you” or “your” mean any person submitting any data to us, our agents, or the Site. Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy.

We will only collect information where it is necessary for us to do so and only if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit, you remain anonymous, and at no point can we identify you unless you have an account on the Site and log on with your username and password.

Data We Collect

We may collect various information if you seek to place an order for a product on the Site. We collect, store, and process your data for processing your purchase on the Site, any possible later claims, and to provide you with our services.

Information we may collect includes:

  • Title, Name, and Gender
  • Email address
  • Postal and Delivery addresses
  • Telephone and Mobile numbers
  • Fax number
  • Payment details, payment card details, or bank account details.

Use of Your Data

We need this information to allow you to place orders for products. We may use that data to process payments and deliver the products to you. We also use your data to:

  • Inform you when a product is about to be delivered.
  • Manage the Site and collect payments.
  • Detect any fraud or Site abuses.
  • Send you information relevant to the Site or our products.
  • Address any queries you may have.

Data Sharing with Third Parties

We may pass your name and address to a third party to make delivery of the product to you (for example, to our courier or supplier). We may also share your data with our franchisor or associates. You further authorize the franchisor or associate to use this information to sell products to you, directly or indirectly.

Under no circumstances do we rent, trade, or share your personal information with any other company for their marketing purposes without your explicit consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Credit Check and Fraud Prevention

We use standard and authorized payment services, and our Credit Check and Fraud Prevention policies are aligned with these companies. All disputes would be handled by the Courts in Sri Lanka.

Marketing and Communications

We may send you other information about us, the Site, our other websites, products, sales promotions, newsletters, SMS updates, or anything relating to our business partners.

If you prefer not to receive this additional information, please click the “unsubscribe” link in any email we send you or follow the un-subscription process detailed in the SMS. Please note that unsubscribing from one medium does not automatically lead to un-subscription from the other.

Cookies

The acceptance of cookies is not a requirement for visiting the Site; however, some functionality and ordering are only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user.

We only use cookies for your convenience in using the Site (for example, to remember your shopping cart without re-entering your email) and not for targeted advertising. Your browser can be set to not accept cookies, but this would restrict your use of the Site. Our cookies are free from viruses and do not contain private details.

Security

We have appropriate technical and security measures in place to prevent unauthorized or unlawful access to, or accidental loss of, your information. We collect your personal details on a secure server.

While we maintain physical, electronic, and procedural safeguards, you are responsible for protecting against unauthorized access to your password and your computer. We strongly recommend not sending full credit or debit card details in unencrypted electronic communications.

Consent

By submitting data to us or our agent, or by using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

Copyright and Amendments

Dragon Group holds rights and copyright over the contents of our web platforms. We reserve the right to change, modify, or amend this Privacy Policy at any time, including adding or excluding clauses, without notifying Users individually.

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